Refund policy

Please review our return and refund terms carefully before placing your order.

All Sales Are Final

We do not offer refunds on any orders that have been shipped. Due to the nature of our products and for food safety and hygiene reasons, we are unable to accept returns or exchanges. This policy is in place to ensure the safety, purity, and protection of all our customers.

Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery so we can assist you promptly.

Email: info@mulangilatea.com
Phone: +1 (832) 483-0948

Be sure to include clear photos of the affected product(s) and packaging to help us review your request.

If your item is confirmed to be damaged, we will send a replacement at no extra cost. If you received the wrong item, we will provide a prepaid return label. Once the incorrect item is returned to us, we will promptly ship out the correct product.

Thank You

We truly appreciate your understanding and support in helping us maintain the highest standards of product quality and customer safety.