Privacy policy

Last updated: June 28, 2025

Jalia Walda operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services"). Jalia Walda is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used, and disclosed as described here.

Personal Information We Collect or Process

When we say “personal information,” we mean information that identifies or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or de-identified so it cannot identify you. Depending on how you interact with the Services, where you live, and applicable law, we may collect or process the following types of personal information, including inferences drawn from it:

  • Contact details: your name, address, billing address, shipping address, phone number, and email address.
  • Financial information: credit/debit card numbers, payment details, transaction information.
  • Account information: username, password, security questions, preferences, and settings.
  • Transaction information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and your past transactions.
  • Communications with us: info included in messages or customer support inquiries.
  • Device information: device details, browser, network connection, IP address, and other unique identifiers.
  • Usage information: how and when you interact with or navigate the Services.
Personal Information Sources

We collect personal information from:

  • Directly from you: when you create an account, use the Services, communicate with us, or provide info.
  • Automatically through the Services: via your device, cookies, and similar technologies.
  • From service providers: who collect or process info on our behalf.
  • From partners or other third parties.
How We Use Your Personal Information

Depending on your interactions and the Services you use, we may use your personal information to:

  • Provide, tailor, and improve the Services: fulfill contracts, process payments and orders, remember preferences, send notifications, manage your account, arrange shipping, enable reviews, and customize your shopping experience.
  • Marketing and advertising: send promotional communications and show targeted ads based on your activity.
  • Security and fraud prevention: authenticate accounts, ensure secure shopping, detect and address fraudulent or illegal activity.
  • Communicating with you: provide customer support and maintain our business relationship.
  • Legal reasons: comply with laws, respond to legal requests, enforce policies, and protect our rights.
How We Disclose Personal Information

We may disclose your personal information to third parties in circumstances such as:

  • Shopify, vendors, and other service providers (e.g., payment processing, IT management, shipping).
  • Business and marketing partners for marketing and personalized advertising.
  • When you request or consent to disclosures, such as shipping or social media integrations.
  • Our affiliates or corporate group.
  • During business transactions (mergers, bankruptcy) or to enforce terms and protect the Services.
Relationship with Shopify

The Services are hosted by Shopify, which collects and processes information about your access and use to provide and improve the Services. Your information may be shared with Shopify and third parties outside your country. Shopify uses data from your interactions with our store and others for enhanced features. For details on Shopify’s data use and your rights, see Shopify’s Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users and the Shopify Privacy Portal.

Third Party Websites and Links

The Services may link to third-party websites or platforms. We are not responsible for their privacy or security practices. Information you share publicly or on social media linked to the Services may be viewable by others. Inclusion of links does not imply endorsement unless stated.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you are a parent or guardian and believe we have collected such data, contact us to request deletion. We do not knowingly share or sell personal information of individuals under 16.

Security and Retention of Your Information

No security system is perfect. We cannot guarantee absolute security of your information. We recommend avoiding sending sensitive info through unsecured channels. How long we keep your data depends on factors such as maintaining your account, legal obligations, or resolving disputes.

Your Rights and Choices

Depending on where you live, you may have rights including:

  • Access to your personal information.
  • Request deletion or correction of your data.
  • Data portability (copy or transfer info).
  • Opt-out of sale or sharing for targeted advertising.
  • Manage communication preferences (unsubscribe from promotional emails).

If you reside in the UK or European Economic Area, additional rights include:

  • Objecting to or restricting processing.
  • Withdrawing consent where processing is based on it.

You may exercise these rights via the Services or by contacting us. We will not discriminate against you for exercising your rights. Verification of identity or authorized agents may be required.

Complaints

If you have concerns about our data practices, please contact us. You may also appeal or lodge a complaint with your local data protection authority. For EEA residents, authorities are listed here.

International Transfers

Your personal data may be transferred, stored, and processed outside your country. Transfers outside the EEA or UK rely on recognized safeguards such as Standard Contractual Clauses unless the destination country has an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in practices or legal requirements. We will post updated versions here and update the “Last updated” date.

Contact Information

If you have questions or wish to exercise your rights, please contact us by email at waldajalia@gmail.com or mail at:
21215 FM 529, Suite 120, Cypress, TX, 77433, US.